Conducting Effective Disciplinary & Grievance Investigations Course (1-day)

Protect yourself and your organisation with the latest in disciplinary & Grievance best practice. Failure in process creates more demand and impacts the bottom line.

Who is it for?

This course is for managers and team leaders requiring a suite of ethical and time efficient management skills and a structured approach for dealing with all disciplinary issues, allegations of improper conduct and grievances.

What is it about?

It is a fact of life that poor performance, outright breaching of codes of conduct or even criminal acts by staff will be exposed when managers are least expecting them. This course offers the industry leading solution so incidents don't become drawn out and impact on team performance.

Course Overview

• Choosing the right questions
• Dealing with witnesses and those who make allegations
• How to successfully probe, record and check intelligence streams.
• Do all complainants and witnesses tell the truth?
• Planning an interview
• Managing a face-to-face interview
• Discover potential threats to your business or organisation in advance
• Decision making - how to effectively make that all important decision and be confident of all future tests, including scrutiny at an Employment Tribunal.

Handle people correctly during this challenging process and be prepared for a rush of valuable information!

Decision making

• How to effectively make that all important decision and be confident of all future tests, including scrutiny at an Employment Tribunal

What will I get out of it?

• Learn how to collect, evaluate and test the credibility of all allegations made against members of staff including, fraud, harassment, malpractice, bullying and accusations of a sexual nature.
• Discover the right way to record the all important audit trail
• Know how to gather enough intelligence to conduct a face to face interview
• Plan the interview and framing those all important questions
• Feel confident in dealing competently with staff / union representatives, solicitors and friends of the employee
• Techniques to effectively handle liars, those who say little or nothing at all and even those that tell the truth
• An ethical and efficient decision making process based on key principles of English Law
• Fully compliant with the ACAS codes of practise and The Employment Act 2008.
• Fully compliant with British Standard 102000, Code of practice for the provision of investigative services.
• Fully compliant with The Home Office Police & Criminal Evidence Act 1984 (PACE) codes of practice.

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