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Physical intervention, Exit & Breakaway Strategies

The TFS approach seeks not only to provide robust safety strategies but accelerates the exchange professional knowledge to provide practical ways to manage out high-risk and potentially fatal incidents away from your business with a clear recognition and application of what to do when de-escalation tactics fail (as inevitably they do when mental health and substance abuse are aggravating factors).

Within the commercial sector especially the disruption of serious & organised criminal gangs is a concurrent thread throughout as are the legal drivers and topical case law that if not interpreted correctly at source can cause significant reputational harm, especially the landmark Josephine Mitchell & Others v United Co-operatives Limited [2012] EWCA Civ 348 ruling that places the burden of employee safety measures, that are commensurate with the identified risks, solely upon the employer.

Physical intervention (PI) is a subject that is often shrouded in mystery. Some organisations shy away from any physical contact preferring to rely on communication skills. Whilst this posture is the most preferable resolution tactic it begs the question of what happens if communication fails? High risk violent situations are often fuelled by mental health issues, alcohol and drug dependency; drivers that cannot simply be negotiated out of, particularly if the offender is unwilling to cooperate.

The TFS approach provides a robust platform that provides a natural progression from the lowest level of resolution, using the conflict continuum as the guiding principle, incorporating the following strategic levels of engagement:

Level 1: Tactical communication skills

Level 2: Conflict resolution skills & lone working

Level 3: Application of Physical Intervention

Delivered in tandem with an LLB practitioner and leading PI expert the programme engages with the key legal drivers, social responsibility and camera friendly applications that incorporate the body mechanics methodology, reliant on momentum and restriction of movement as opposed to force and pain compliance.

Key themes:

  • Professional image & protecting the brand
  • Continuum of force model
  • Dynamic Risk Assessments
  • Critical thinking
  • Lone working & body mechanics
  • What does winning look like?
  • The audit trail

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“We have worked in partnership with TFS to develop a bespoke Physical Intervention Programme, providing our Business Protection and contract Crime Support Investigator teams with important knowledge to help them work together and keep themselves and our partners safe”.

Gary Huggan
Business Protection Operations Manager,
Waitrose Business Protection Department
Waitrose, John Lewis Partnership

Physical intervention, Exit & Breakaway Strategies –