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Surveillance Techniques

A UK supermarket chain approached TFS to help resolve issues of shrinkage from their UK distribution centres.

The supermarket chain was aware that the problem was occurring but did not know how to effectively track and secure the correct information to remedy the situation.

TFS worked with the client to devise a programme to train staff to effectively deal with these issues.

The solution included teaching client staff effective foot and mobile surveillance, anti-surveillance, selection of the right equipment such as discreet radio equipment, and the importance of log keeping.

The result was a tailored training programme for all key staff. The feedback from the client was that communication became much more professional, and that staff had a far better understanding of the issues needed to execute surveillance tactics and use intelligence appropriately.