Dubai, United Arab Emirates:  Internal Investigations & Workplace Interviewing
July 2017  
Dubai

TFS are pleased to announce that the industry-leading programme will be held at the Auris Plaza Hotel, Dubai, United Arab Emirates between 6th – 8th November 2017. For more information and to book your place please contact


Drugs misuse in the Workplace: Should employers be concerned?
April 2017  
TFS logo

The National Office of Statistics warns of the frightening reality of alcohol consumption & drug use in the UK. More than a quarter of men report that they drink over the recommended maximum 21 units of alcohol a week, whilst 17% of women consume more than the recommended 14.

Read more.


NPCC Approved
April 2017  
NPCC logo

TFS is an approved NPCC (National Police Chiefs Council) Community Safety Accreditation (CSAS) Scheme training provider..

Read more about CSAS.


Securing & future-proofing your company IT infrastructure
February 2017  
CSAS

Training for Success is delighted to be partnering with Cyber Essentials Direct Ltd to deliver the UK Government Cyber Essentials scheme through The Cyber Highway Portal.

Click here for the full story.


Community Safety Accreditation Scheme (CSAS) Seminar
January 2017  
CSAS

 TFS were invited to present to an audience of CSAS stakeholders at the inaugural Managers seminar. The represented Forces were the Metropolitan Police Service, Merseyside Police, Warwickshire Police, West Midlands Police, Cambridge Police, Cheshire Police, North Yorkshire Police and Norfolk Police. Key topics engaged with company approval, individual vetting and amongst other issues the 6 questions to ask when procuring CSAS training.


Physical Intervention within the retail security sector – A success story
July 2016  
Waitrose logo

“We have worked in partnership with TFS to develop a bespoke Physical Intervention Programme, providing our Business Protection and contract Crime Support Investigator teams with important knowledge to help them work together and keep themselves and our partners safe”.

Gary Huggan
Business Protection Operations Manager,
Waitrose Business Protection Department
Waitrose, John Lewis Partnership


Loss prevention skills a question of respect
June 2016  
TFS logo

An interview, done properly and ethically, can do more than get to the bottom of a theft; it can send out good signals to the business.

Mark Rowe, Editor of Professional Security Magazine, talks to Ian Kirke of TFS in relation to interviewing skills within the commercial sector.

http://www.professionalsecurity.co.uk/news/training/interview-training/


“Let’s get physical?” – Is there ever a place for physical intervention within the retail security sector?
April 2016  
TFS logo

TFS has developed a one-day cutting edge event for retail loss prevention professionals that addresses the often thorny issue of the use of physical intervention.

The first event will be delivered to a leading high street retailer later this month and will address a number of key themes including critical thinking, dynamic risk assessments, the changing legal picture & recent case law along with the offender’s perspective, what does ‘winning’ look like? And lone working and managing the expectations of others.

Underpinned by exclusive doctorial research commissioned by TFS the programme synthesises legal certainty and key policy considerations along with a practical ‘camera-friendly’ skill-set facilitated by Chris Gibson, Director of Physical Intervention


HS2 TFS
September 2015  
TFL logo

TFS has been selected to provide a series of specially commissioned communication workshops for professionals engaged within one of the most demanding and exciting transport projects in Europe. Working alongside Crown BC the first workshop was delivered in Canary Wharf.


Transport for London (TfL) – Further tender success
June 2015  
TFL logo

TFS have won another major training contract with TFL. Over the next 3—years a series of week-long programmes will be delivered to operational staff deployed by The Enforcement and On-Street Operations Directorate. The courses contain a number of bespoke modules including personal safety and exit strategies that are underpinned by exclusive doctorial research commissioned by TFS.

Chris Gibson (lead trainer, TFS Personal Safety & Exit Strategies Division) said, “The award of this contract again demonstrates the ability of TFS to deliver a high-specification course that will provide TfL with a significant return on investment in terms of enhanced operational pedigree and safe working practices within arguably one of the most demanding of all geographical locations.”

Training will commence in August 2015.


Office for National Statistics reports a worrying rise in violent crime
April 2015  
ONS logo

The Office for National Statistics (ONS) has reported a significant rise in violent crime.

Please click there here for more details.


TFL Successful Tender Award
April 2015  
TFL logo

TFS is pleased to announce an important addition to our existing training provision to TfL. Following a successful tender process TFS will deliver specially commissioned conflict management programmes for surface based staff operating out of the Capital’s bus station hubs. Dave Pascoe of TFS remarked, “The volume of passengers and related incidents within the context of busy and often restricted working environments provided a significant test of the TFS brand and I am pleased that senior TfL management bought into our vision.” The training will commence in May 2015.


Open University – Personal Safety in overseas territories
September 2014  
OU presentation pictur

TFS delivered the second in a series of specially commissioned one-day workshops for academic staff at the OU in Milton Keynes who project manage a number of initiatives within the territories of Ghana, Ethiopia, Bangladesh, India, Pakistan, Malawi, Sierra Leone & Sudan.

Interactive sessions engaged with corporate responsibility, cultural awareness & gender specific issues, personal security principles & individual responsibility and what to do if an area becomes unstable?


TFS & Facewatch launch new crime reduction portal for businesses
June 2014
Facewatch logo

TFS and Facewatch have launched a new online crime reduction training portal for businesses.
Please click here for full details


TFS Interview Programme rolled out to Hertfordshire Constabulary Police Officers
March 2014  
TFS logo

Mark Rowe, editor of Professional Security magazine, reports on the radical police approach to dealing with bulk crime and makes the direct link to those professionals within LP and corporate security

Please click here to read the full article


Herefordshire Constabulary adopt the TFS Interview Programme
October 2013  
TFS logo

"TFS is providing Hertfordshire with a bespoke "out-of-custody" interview package to enable us to train all our uniformed response and neighbourhood officers. This training is providing officers with skills in recognising when out-of-custody interviews should be staged, how to stage such an interview, interviewing both cooperative and non-cooperative suspects, and dealing confidently with legal representatives; all in all professionalising and adding a consistency to out-of-custody interviewing in Herts.”

Shane O'Neill, Detective Chief Inspector, Hertfordshire Constabulary


ACPO Academy
August 2013  
TFS logo
The following article is reproduced by kind permission of the Editor of Professional Security Magazine Mark Rowe who recently reported on the innovative partnership between TFS, The Cardinal Group and Ashfield School, Nottingham which becomes the first ACPO Academy.

Please click here to read.


TFS Interviewing programme adopted by Hertfordshire Constabulary
July 2013  
TFS Logo

The TFS approach provides a dynamic and robust process driven platform for all investigations from the lower-level internal disciplinary issues through often challenging grievance procedures to high-end criminal cases. Used widely within the LP field, HR, finance and the public sector the express programme has consistently shown a significant ROI and has the ability to meet the needs of both civil & criminal law. Hertfordshire Constabulary are to train all of their uniformed officers in support of the Home Office Proportionate Justice programme.

The key features engage with the ethical collection of evidence, using a number of intelligence streams, identification of when an interview should take place and the competent handling of all outcomes including liars and non-cooperative subjects and the sometimes challenging staff representatives and legal advisors. Using the same approach to all investigations timely and legally framed recommendations can be made to decision makers thereby streamlining the process and providing corporate consistency and governance.

Adding value to the development of all investigators it provides both an entry level approach for inexperienced investigators and an exit strategy for further undergraduate study with accreditation by The Institute of Criminal Justice Studies at The University of Portsmouth.


Tiger Kidnap: The associated threats of social media
June 2013  

TFS contributed to the successful Shell Health, Security, Safety & the Environment (HSSE) national awareness initiative by providing a number of active sessions that engaged with Handling conflict & intimidation, behaviours that will keep staff safe, intelligence gathering to support police action and actions that are likely to prevent Robberies from occurring. Kanwar Singh, a Shell franchise owner from Manchester, hailed the specially commissioned programme adding, “I think it is absolutely vital that staff should be offered this type of training by industry professionals. I believe from a business point of view ROI is far greater.”

Shell filming


Tiger Kidnap: The associated threats of social media
June 2013  
TFS logo

TFS have developed a highly participative workshop that provides pragmatic advice to members of staff who work within vulnerable roles and high-risk organisations, particularly within the financial sector. After the provision of a number of workshops for a leading UK Financial organisation the agenda addressed an overview of the current threat, how to mitigate the risks posed from social media (e.g. Facebook, Twitter, etc.) with discussions and analysis of police case studies. Facilitated by a serving Police Detective Superintendent (and Facebook user) the programme also engaged with a scenario based exercise exploring what to do if a demand/threat is received & how to work alongside the police. As a direct result of the intervention staff immediately corrected existing deficient security settings and commenced a review of potentially hazardous content.


RETAIL FRAUD 2013: Wilko’s way of handling conflict
June 2013  
TFS logo

Gary Tattersall, experienced loss prevention manager from Wilkinson, presents a case-study on the successful implementation of personal safety training that was rolled out across the business for in-house security operatives and management teams from high-risk locations.

Gary explains the way in which the dynamic programme was designed and delivered by strategic partners TFS and produced an outstanding ROI whilst adhering to the key family values of the Wilkinson brand.

Concluding with a synopsis of the specially commissioned TFS 2012 Olympic critical incident programme Gary identifies the key elements of successful partnership working and poses the question of how close Wilkinson are to shaping the notion of the extended police family and the use of intelligence within a retail environment?

Read the full Professional Security Magazine article here (pages 52/53):


 

TFS Newsletter April 2013
April 2013  
TFS logo

The latest Training For Success newsletter is now available. Please click here to read it.


 

IQ Centre delivery status
April 2013  

TFS is pleased to announce IQ centre delivery status. Details of future TFS awards will appear on the website. Operations Director Rob McHarg added, “This is another endorsement of the quality of the TFS brand and we look forward to developing a number of specially commissioned awards with the team at IQ.”


Express Interviewing
July 2012  

The TFS interview program equips all levels of interviewer from beginner to advanced with a comprehensive, flexible and compliant process, the principles of which can be grasped within a few hours of training

You will no doubt have picked up on the recent newsfeed regarding the Government white paper proposals that mean virtual courts could deal with simple cases in hours instead of weeks (http://news.sky.com/story/959574/courts-shake-up-focuses-on-swift-justice).

What is it about? Used by the Police and across the private and public sector the process is also accredited by the leading Institute of Criminal Justice Studies at The University of Portsmouth. Versatile yet robust the model engages with all interview circumstances, from Grievances & disciplinary issues to major crime and the disclosure of additional wrongdoings. Streamlined decision making offers the opportunity to fast-track disciplinary penalties and dismissals.

Please click here for more information.


Training For Success Newsletter June 2012
February 2012  
The latest Training For Success newsletter is now available. Please click here to read it.

Poacher turned gamekeeper!
31st May 2012  
Garage watch magazine

Poacher turned gamekeeper - TFS online intelligence portal goes live with Garage Watch

The TFS online intelligence portal goes live with Garage Watch - the leading monthly magazine for over 6,000 independent forecourts across the UK.

For a full editorial review by Garage Watch editor Mark Bradshaw, please click here

Visit and download clips from the new TFSintel webstore.


 

Calling all retail security managers!
8th April 2012  
Portsmouth Uni

“Let’s get physical?” – Is there ever a place for physical intervention within the retail security sector?

Your assistance with this PhD research, sponsored by The University of Portsmouth, is greatly appreciated and the information you provide will significantly aid my final thesis. The overall aim of the research is to explore the value of physical intervention (PI) within the retail security sector as a means of protecting employees, customers and retail property and goods.

To participate in the online questionnaire please send Ian Kirke your e-mail address .

All respondents will receive a free electronic copy of the final piece of research (circa late 2013 / early 2014).


 

Academic posting for Ian Kirke
2nd March 2012  
University Of Leicester logo
MD Ian Kirke has taken up an academic post at the University of Leicester University supervising delegates on the MSc. programmes in Security & Risk Management, Criminology & Criminal Justice and Police Leadership & Management.


Training For Success Newsletter February 2012
February 2012  
The latest Training For Success newsletter is now available. Please click here to read it.


First award of Risk and Security Management Bsc
February 2012  
NeilFaulkner

TFS are pleased to announce the first imminent award of the linked Risk and Security Management BSc Degree to Neil Faulkner, Business Development manager at Nedap.

Neil explained, “I took up the opportunity of following the Risk and Security Management BSc Degree at Portsmouth University from one of your courses. I'm just writing my dissertation now (4 years later) and have been through a remarkable journey!”

For full details on our linked undergraduate qualifications please contact Ian Kirke at TFS.



One Day Masterclass Events: Advanced Retail Security – Dealing with the Enemy
   
In the run up to the busiest shopping period test drive the industry leading programme used widely within tier-one Retailers.


Training For Success Newsletter September 2011

September 2011  
The latest Training For Success newsletter is now available. Please click here to read it.


 

 

Training For Success Newsletter June 2011

The latest Training For Success newsletter is now available. Please click here to read it.

 

Masterclass events

17th March 2011
GroceryTrader

on one of the Masterclass events

19th January 2011

The Grocery Trader reviews Training For Success.

2nd September 2010

GroceryTraderThe leading Grocery newspaper reviews our retail successes and puts MD Ian Kirke under the spotlight. Read the online January 2011 edition and the Training For Success features on pages 14/15 and 28. Click here to read the article.

 

 

 
RetailFraudCome and meet the Training For Success team who will be exhibiting at the Retail Fraud ‘On the Road’ Conference at the Walkers Stadium, Leicester, 7th October 2010. For more information, click here.

 

Physical Intervention within the Retail Sector

25th July 2010

To take hold or not to hold – that is the question! Review the jointly commissioned Skills for Security and BRC guidance on Physical Intervention within the Retail Sector.

Training For Success have produced a condensed version of the white paper including a specific model of effective corporate integration.

 

The Credit Crunch, other fine Biscuits and Foie Gras – Do HR professionals have the appetite to deal with employee driven loss?

28th April 2010

For a free copy of this latest whitepaper, please click here

This whitepaper is based on Training For Success Managing Director Ian Kirke's dissertation for his MSc in Criminology & Criminal Psychology. The full text of the dissertation is available here.

 

London Borough of Croydon achieve Home Office Community Safety Accreditation Scheme status

14th September 2009

Dermot Linehan, Neighbourhood Enforcement Officer Co-ordinator, said, “The council’s neighbourhood enforcement officers went the extra mile by undertaking training and study for exams to achieve accreditation under the community safety accreditation scheme. This has now won them additional powers to help them deal more effectively with anti-social behaviour”.

The Training For Success blended learning package was highly praised and readily accepted by the Metropolitan Police as fit for purpose.

Project leader Rob McHarg added, “We are pleased that all of the enforcement staff enjoyed the programme and passed the examinations that tested a number of key operational issues. We enjoy a strong relationship with both Croydon Council and the Metropolitan Police and look forward to supporting the Met with similar programmes throughout the capital”

 

 

Skills for Security 2009 National Conference

Skills for Security 2009 National Conference

Come and meet the Training For Success team who will be exhibiting at the Skills for Security 2009 National Conference.

Click here to book a place.

 

Retail Fraud Magazine – August 2009 Edition

6th Setember 2009

Retail Fraud is a virtual steal!!! In its new cost-effective online format, the magazine is a click and turn, click and learn read with all the latest in loss prevention news technology updates as well as thought leadership comment. The first issue of the new magazine includes insights into work place education on all matters relating to shrink management and a view on why the recession is increasing the already massive problems of fraud on the High Street. Learn also why retailers are not washing their hands of the swine flu pandemic that might be coming to a High Street near you this winter.

Download your free copy here and read Ian Kirke’s feature on Inside Crime (p. 21-22).

 

Loss Prevention Research

16th April 2009

Managing Director Ian Kirke would like to thank all participants who took part in the shrinkage research by completing the online survey. The research phase of the Masters programme is now complete, and a final report will be released in December 2009. If you would like a copy of this report, please

 

Level 3 & 5 Certificate in First Line Management awarded by the Chartered Management Institute

7th January 2009

Together with our partners Reed Learning we are pleased to announce that the 2-day Training For Success Interview programme now forms part of the full level 3 and 5 Management qualifications. In line with the national qualifications framework a level 3 qualification is equivalent to an A-Level standard whilst level 5 equates to a Bachelor's Degree. Further details can be accessed here.

 

Home Office Initiative to Recognise Brunel University Security Team

1st December 2008

Brunel University Security Staff to Receive Community Safety Accreditation from a Home Office Initiative And Gain Extra Policing Powers

The Brunel University security team today received recognition under a Home Office initiative called the Community Safety Accreditation Scheme (CSAS). This is the first scheme of its kind in London and will start on 1 December 2008. As a result, Brunel security staff will display the national CSAS badge and, more importantly, will have additional legal protection and powers.

Rob McHarg, operations director at Training For Success, said, “The successful completion of this programme is down to a partnership approach between the Brunel University Security team, the Metropolitan Police Service and ourselves. I believe that Chris Hoad and the team represent an excellent example for others to follow”.

The full article can be accessed via http://www.brunel.ac.uk/news/cdata/4118/Community+Policing

 

 

 

CRACKDOWN Magazine (Winter 2008/09 edition)

The latest copy of the Training For Success risk magazine is now available.

Articles include -

  • Your business is under attack!

  • The enemy within

  • Helping with Police enquires

  • Removing fear from the retail frontline

  • Vigilance is vital to beat terrorists and extremists

Please click here to download

Specialist retail security and loss prevention seminar

Browns Courtrooms, Covent Garden, London WC2N 4AA
19 June 2008

WeightmansIn association with Weightmans Solicitors

Retail scams and unlawful detention: Ian Kirke and Karim Ghalmi, Training For Success & Hannah Pooley, Weightmans
Explore the latest scams and ‘sting’ tactics used by criminals that target the retail sector. A facilitated question and answer session with an ex-offender will tease out the key issues in an upbeat and pragmatic manner supported by case study analysis of the legal and policy implications.

 

Shell Retail - Global Robbery Training Programme

The longstanding partnership between Shell Retail and Training For Success celebrated another milestone recently with the completion of the global ‘Robbery Prevention’ video.

Ian Kirke, Managing Director, said, “Our partnership with Shell has engaged with many innovative training solutions albeit the ‘YOU Make the Difference REAL’ project has been one of the most groundbreaking of programmes, especially as it engaged with a number of simultaneous workshops around the World.

“The 6-minute video package contains pragmatic information for site staff, presented in an upbeat manner. The views of ex-offenders break with tradition and offer an important insight into what makes some locations and some people more vulnerable to attack.”

To view the full video click here

 

Community Safety for Accredited Persons – Awarded by Edexcel

Training For Success is proud to announce the launch of the only blended solution for the Community Safety for Accredited Persons programme, awarded by Edexcel.

Ian Kirke, Managing Director, said, “This award underpins the vital role that accredited persons play within the extended police family. Its practical approach and flexible learning opportunities offer a significant return on investment, especially since prior SIA learning is recognised. I welcome the pragmatic approach adopted by Edexcel and the enthusiastic approach to our blended learning solution that engages with distance learning materials thus significantly reducing the time away from the workplace. A good example of how this solution is being used is within the London Borough of Hounslow where the Environmental Enforcement Team has adopted the Training For Success model.”

With holders of Level 2 SIA programmes, that engage with conflict resolution, being exempted from the requirement to attend the one-day classroom based element the Training For Success solution offers a great return on investment for all private security companies.

For further details of the Edexcel award please click here

Critical Incident Management

Since the events of September 11th 2001 corporations Worldwide have had to reflect upon capability, resilience and ability to perform primary business functions following a severe body blow.

How would your organisation have responded to the Buncefield Oil Refinery explosions? Is there sufficient resilience to deal with a Chemical, Biological, Radiological, or Nuclear (CBRN) terrorist attack? Do you have the capability to deal with on-site protestor activity, supply chain disruption or an aircraft crashing into a nearby housing estate?

The lessons learned from the London July 7th bombings and other critical incidents are that organisations can often be overwhelmed in responding to these types of incidents. A further weakness is often the inability of the different responder organisations to work together.

The defining feature of these types of incidents is their complexity and in order to make sense of this issue and to rehearse how well your organisation is prepared to deal with incidents of this nature we have developed a critical incident management workshop that will test resilience within a multi-agency environment.

The delivery team includes John Jones, Director, Centre for Critical Event Learning and Leadership at The Institute of Criminal Justice Studies, The University of Portsmouth, Ian Kirke (Managing Director of Training For Success and an experienced Bronze Commander) and Mervyn Edwards (Training For Success and vastly experienced Silver Commander, having commanded a number of high profile national events, including the policing of the Newbury Bypass).

For further information please click here

A high degree of success!

Personal development is the standard by which Training For Success is ultimately measured and this key value was celebrated internally when Rob McHarg, Director of Operations, celebrated the achievement of an LLB (Hons) Qualifying Law Degree. After 5-years of intensive studying Rob concluded his work in October with the award ceremony taking place in early 2007. Commenting upon his achievement Laurie Hatcher, Chairman, added, "Rob's commitment and consistency over the last few years is to be congratulated and his skills will add considerable value to the provision that Training For Success can add to all future projects especially within the criminal and civil law arena".

The pace of professional development is keen as Managing Director Ian Kirke will be awarded his LLB (Hons) in 2007.

Skills for Security - Award for Outstanding Skills Development Partnership

Training For Success celebrated an excellent year of growth as winners of the prestigious national award in recognition of the highly successful Attack Training programme that has been rolled out across the UK for G4S Cash and Valuables in Transit crews.

Stephan Hay, Director of Strategic Development, Skills for Security commented, “Training For Success and G4S Cash Services were identified for taking note of the increasingly violent attacks on Cash in Transit crews and addressing the problem head on. It was specifically felt that the enhanced observation skills among staff will help the police when it comes to increased crime detection rates. A highly successful model, which the judges feel is setting the benchmark for the CViT sub-sector.”

Ian Kirke, managing director, Training For Success, added, “We are honoured to have received the award and enjoy a strong working relationship with G4S. Reductions in violent attacks coupled with an enhancement in intelligence gathering have been the key tactical achievements. I would like to dedicate the award to the brave and committed G4S crews who consistently keep a substantial part of the UK economy functioning at all times.”

 

Retail Profit Protection Specialist

The University of Portsmouth and leading risk management training provider Training For Success have joined forces to establish a framework of professional qualifications to service the specific requirements of the retail profit protection manager.

The core elements of the Training For Success programme will embrace the external threat of the traditional shoplifter coupled with an ethical and highly effective investigative interviewing element that provides a key solution to the threat from within. The primary components will benefit from flexible delivery and a proven track record of service delivery within a number of high street retailers. Client specific elements, such as retail surveillance, can be added to suit the existing skill set.

Ian Kirke, Managing Director, said "The partnership with the University of Portsmouth recognises the important contribution of the Training For Success portfolio especially within the retail sector. Successful completion of the programme will allow personnel to apply effective interventions that have a direct and tangible effect on profitability and the overall customer experience."

John Jones of the Institute of Criminal Justice Studies at Portsmouth added, "This exciting joint venture brings together the strands of successful and established strategies with professional recognition of the level the training provides for retail and security professionals. The programme allows for certification with the option of progression to a University of Portsmouth undergraduate degree in Risk & Security Management or foundation degree in Investigation and Evidence."

Training For Success has an enviable position within the retail sector with the core personal safety range and investigative skills programme servicing the rigorous requirements of stock loss reduction. The changing security environment has also seen the introduction of specific programmes addressing such vulnerable areas such as cash handling procedures, major incidents, post handling and the ever growing threat of the Tiger kidnap phenomenon.

At the recent Robbery Symposium hosted by Robbery Control specialists, IBP International, the Training For Success team were key contributors to the analysis of Tiger kidnap and the recommendation of preventative tactics based on the sharing of intelligence between police and retail partners.

Further information can be obtained from Training For Success, Training For Success Suite, Unit 1, Egham Business Village, Crabtree Road, Egham, Surrey, TW20 8RB. Telephone 0870 114 9999.


Training For Success: IBP International Partnership

Training For Success is pleased to announce an exciting partnership with Robbery Control specialists, IBP International.

IBP work closely with major Financial Institutions, Post Offices, Multiple Retailers and leading Cash-in-Transit Companies in co-operation with the police to achieve a target reduction in raids in hot-spot areas over agreed time periods. They are also suppliers to the Police Crime Prevention Initiative, Raid-control, focusing on deterring and foiling robberies on independent retailers.

Ian Kirke, managing director of Training For Success, added. "Training For Success and IBP have harnessed their mutual understanding of Robberies to provide a one-stop shop for all client requirements with the Training For Success contribution focusing upon the training and development of staff who operate within vulnerable areas".

Further information about the products and services offered by IBP can be accessed via www.ibp-group.com


Legal Eagles...

Training For Success is pleased to announce the successful award of the nationwide contract to deliver Civil Enforcement Training for members of Her Majesty's Courts Service.

With over five hundred staff to be trained under the new powers contained within Schedule 4 of the Domestic Violence, Crime and Victims Act 2004 a client specific two-day course was designed following extensive consultation with members of the Department for Constitutional Affairs.

Ian Kirke, Director and project leader commented, "Our close relationship with the Department for Constitutional Affairs has seen engagement within a number of disciplines including ongoing new entrant Bailiff and Court Security Officer training. However, this project is fundamental to the application of legislation historically the preserve of the police.

In addressing the new powers the programme has integrated a pragmatic approach to both the legal requirements and the heightened focus upon personal safety with the Act embracing both the power of entry and search".

Early feedback has been outstanding with a key theme highlighting the successful integration of the Act with a number of simple operational techniques designed to lessen the likelihood of confrontation whilst dealing with arguably one of the most challenging processes of the criminal justice system.


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